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Tuesday, October 25, 2005

Blame the boss

The Advertiser: Unhappy workers blame the boss :

"Bosses were not listening to workers, said 48 per cent, while 45 per cent think their management is not inspiring trust.

Sixty-nine per cent said management failed to provide regular feedback, while 71 per cent do not believe their employers respond to suggestions and criticism."

You have to have a reason to keep getting up in the morning and putting yourself on the treadmill with little or no appreciation. Often you are told you are inadequate. I blogged about this a couple of days ago. Bosses are in a crucial position when it comes to workplace health and satisfaction. A people person will always get a good response from those employed. Too often we have an administrative model which may or may not be efficient but it focuses on systems and not people. The companies and business make profits for the shareholders and the focus is always on cost cutting and making money for others at the expense of those who actually are the life blood of any organisation. The results of this survey are interesting. At one stage it used to be important to have worker satisfaction - then it changed and it was all about profit. You can only take productivity so far. Past that point you need to nurture the life blood of the organisation. Breaking it and starting an new version of same is simply running away and incompetent management techniques. How many airlines have we broken in Australia? How many phone carriers? How many food companies? It's silly.

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