Qld call operator saves SA woman

The Advertiser: Qld call operator saves SA woman :

"'The phone clattered to the ground then I just heard banging,' Mr Fogden said.

'At first I thought the banging was heavy footsteps and it might have been a home invasion,' he said."

This is someone who can think, react and manage and the woman at the end of the line was kept safe thanks to the sensitive and sensible actions of the call centre operator. This sense of community responsbility is heart warming.