Crew blamed for passengers' injuries: "The ATSB report said that when a warning horn sounded, the flight crew believed the aircraft was depressurising and started an emergency descent."
Did the crew behave in a logical manner according to the information available? It sounds like they did. It also sounds like they behaved in a consistent manner according to the information they had. The confusion occurred because they did not know if the plane was pressurising or depressurising. They assumed depressurising because of the crack in the pilot's window. Is this a logical assumtion. It also sounds like they worked out pretty quickly what the actual problem was and then corrected it. The initial disgnosis of the problem seems to be at fault and that is the real problem, why that occurred. I do not think you can call the crew to account if they were following the procedures for what appeared to be the problem and then worked out what it actually was and corrected it. It sounds like they can really think on their feet and that they can apply logical problem solving skills and surely that is what you want. It would have been upsetting and confusing but the crew sounded like they didn't have accurate information at first and that is what needs to be resolved. People are having to deal with things on the spot or up in the air. People are at the coal face and then after they are called to account because they should have , could have, ought to have. I think we sometimes don't notice we weren't there trying to deal with the emergency and so we have to ask ourselves would we have done better and then make sure people are fully informed and resourced for the next time it occurs. It's how we learn and improve. Recklessness is something quite, quite different.
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